Allow SAP C4C Global Users to Manage Corporate Branding

Enhance customer engagement by automating SAP C4C document processes.

Make any SAP-produced documents available to business partners, without affecting internal SAP resources

Automatically Edit Your Document processing

Reduce operational costs by industrializing document production from your information system.

Automatically Edit Your Document processing

Reduce operational costs by industrializing document production from your information system.

Personalize your C4C business documents to engage with customers

Create and manage centralized business document templates that automatically adapt to multiple functions and countries. SAP C4C end users can personalize their customer communication through well-defined free text zones that match their corporate image.

Empower customer service agents remotely

Smooth out customer relationships by making communication easier and more transparent while maintaining security. Ensure your customer service employees use templates that comply with their corporate image.

Move seamlessly between SAP C4C and Dell EMC Documentum

Centralize and secure customer document storage via DELL EMC Documentum repository. Make documents accessible through a simple link in SAP C4C and enhance business document processes for greater customer satisfaction.

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