Cookie Policy (EU)
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This Cookie Policy was last updated on 25 November 2025 and applies to citizens and legal permanent residents of the European Economic Area and Switzerland.
1. Introduction
Our website, https://www.symtrax.com (hereinafter: "the website") uses cookies and other related technologies (for convenience all technologies are referred to as "cookies"). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.
2. What are cookies?
A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.
3. What are scripts?
A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.
4. What is a web beacon?
A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.
5. Cookies
5.1 Technical or functional cookies
Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.
5.2 Statistics cookies
We use statistics cookies to optimize the website experience for our users. With these statistics cookies we get insights in the usage of our website. We ask your permission to place statistics cookies.
5.3 Marketing/Tracking cookies
Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.
5.4 Social media
On our website, we have included content from LinkedIn, Facebook and X (Formerly Twitter) to promote web pages (e.g. “like”, “pin”) or share (e.g. “tweet”) on social networks like LinkedIn, Facebook and X (Formerly Twitter). This content is embedded with code derived from LinkedIn, Facebook and X (Formerly Twitter) and places cookies. This content might store and process certain information for personalized advertising.
Please read the privacy statement of these social networks (which can change regularly) to read what they do with your (personal) data which they process using these cookies. The data that is retrieved is anonymized as much as possible. LinkedIn, Facebook and X (Formerly Twitter) are located in the United States.
6. Placed cookies
Google Adsense
Statistics, Marketing
Google Adsense
Statistics, Marketing
Usage
We use Google Adsense for showing advertisements. Read more about Google Adsense
Sharing data
For more information, please read the Google Adsense Privacy Statement.
Marketing
Name
Expiration
Function
Name
Expiration
Function
WordPress
Functional
WordPress
Functional
Usage
We use WordPress for website development. Read more about WordPress
Sharing data
This data is not shared with third parties.
Functional
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Google Analytics
Statistics, Functional
Google Analytics
Statistics, Functional
Usage
We use Google Analytics for website statistics. Read more about Google Analytics
Sharing data
For more information, please read the Google Analytics Privacy Statement.
Statistics
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
WPML
Functional
WPML
Functional
Usage
We use WPML for locale management. Read more about WPML
Sharing data
This data is not shared with third parties.
Intercom Messenger
Functional, Marketing
Intercom Messenger
Functional, Marketing
Usage
We use Intercom Messenger for chat support. Read more about Intercom Messenger
Sharing data
For more information, please read the Intercom Messenger Privacy Statement.
Google reCAPTCHA
Marketing, Functional
Google reCAPTCHA
Marketing, Functional
Usage
We use Google reCAPTCHA for spam prevention. Read more about Google reCAPTCHA
Sharing data
For more information, please read the Google reCAPTCHA Privacy Statement.
Marketing
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Wistia
Marketing, Statistics
Wistia
Marketing, Statistics
Usage
We use Wistia for video display. Read more about Wistia
Sharing data
For more information, please read the Wistia Privacy Statement.
Statistics
Name
Expiration
Function
Microsoft Clarity
Statistics, Marketing
Microsoft Clarity
Statistics, Marketing
Usage
We use Microsoft Clarity for heat maps and screen recordings. Read more about Microsoft Clarity
Sharing data
For more information, please read the Microsoft Clarity Privacy Statement.
Statistics
Name
Expiration
Function
Name
Expiration
Function
Google Ads
Marketing
Google Ads
Marketing
Usage
We use Google Ads for advertising. Read more about Google Ads
Sharing data
For more information, please read the Google Ads Privacy Statement.
Marketing
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Google Fonts
Marketing
Google Fonts
Marketing
Usage
We use Google Fonts for display of webfonts. Read more about Google Fonts
Sharing data
For more information, please read the Google Fonts Privacy Statement.
Google Maps
Marketing
Google Maps
Marketing
Usage
We use Google Maps for maps display. Read more about Google Maps
Sharing data
For more information, please read the Google Maps Privacy Statement.
YouTube
Marketing
YouTube
Marketing
Usage
We use YouTube for video display. Read more about YouTube
Sharing data
For more information, please read the YouTube Privacy Statement.
Marketing
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Complianz
Functional
Complianz
Functional
Usage
We use Complianz for cookie consent management. Read more about Complianz
Sharing data
This data is not shared with third parties. For more information, please read the Complianz Privacy Statement.
Functional
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
Lucky Orange
Functional, Marketing
Lucky Orange
Functional, Marketing
Usage
We use Lucky Orange for heat maps and screen recordings. Read more about Lucky Orange
Sharing data
For more information, please read the Lucky Orange Privacy Statement.
Brevo
Functional
Brevo
Functional
Usage
Sharing data
This data is not shared with third parties.
Clicky
Statistics
Clicky
Statistics
Usage
We use Clicky for website statistics. Read more about Clicky
Sharing data
For more information, please read the Clicky Privacy Statement.
Statistics
Name
Expiration
Function
Name
Expiration
Function
Heap Analytics
Statistics
Heap Analytics
Statistics
Usage
We use Heap Analytics for website statistics. Read more about Heap Analytics
Sharing data
For more information, please read the Heap Analytics Privacy Statement.
Microsoft Ads
Functional, Marketing
Microsoft Ads
Functional, Marketing
Usage
We use Microsoft Ads for advertising. Read more about Microsoft Ads
Sharing data
For more information, please read the Microsoft Ads Privacy Statement.
CloudFlare
Functional
CloudFlare
Functional
Usage
We use CloudFlare for content distribution network (CDN) services. Read more about CloudFlare
Sharing data
For more information, please read the CloudFlare Privacy Statement.
Functional
Name
Expiration
Function
Name
Expiration
Function
Facebook
Purpose pending investigation
Purpose pending investigation
Usage
We use Facebook for display of recent social posts and/or social share buttons. Read more about Facebook
Sharing data
For more information, please read the Facebook Privacy Statement.
Purpose pending investigation
Name
Expiration
Function
Name
Expiration
Function
Name
Expiration
Function
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Expiration
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Expiration
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Expiration
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Expiration
Function
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Expiration
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Expiration
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Expiration
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Expiration
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Expiration
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Name
Expiration
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Expiration
Function
LinkedIn
Purpose pending investigation
Purpose pending investigation
Usage
We use LinkedIn for display of recent social posts and/or social share buttons. Read more about LinkedIn
Sharing data
For more information, please read the LinkedIn Privacy Statement.
Purpose pending investigation
Name
Expiration
Function
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Expiration
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Expiration
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Expiration
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Expiration
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Expiration
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Expiration
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Expiration
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Miscellaneous
Purpose pending investigation
Miscellaneous
Purpose pending investigation
Usage
Sharing data
Sharing of data is pending investigation
Purpose pending investigation
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Expiration
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Expiration
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Expiration
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7. Consent
When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on "Save preferences", you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.
7.1 Manage your consent settings
8. Enabling/disabling and deleting cookies
You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.
Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.
9. Your rights with respect to personal data
You have the following rights with respect to your personal data:
- You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
- Right of access: You have the right to access your personal data that is known to us.
- Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
- If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
- Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
- Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.
To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Data Protection Authority).
10. Contact details
For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:
Symtrax
11 Rue Raymond Marc, 30000 Nîmes, France
France
Website: https://www.symtrax.com
Email: MarketingEurope@ex.comsymtrax.eu
This Cookie Policy was synchronized with cookiedatabase.org on 25 November 2025.