Customer satisfaction survey

Please take a few minutes to answer the following questions. Your responses will enable us to continue to improve our service.

On a scale of 1 to 5, how easily were you able to contact our support service using MySymtrax?
Not easily at all   Very easily
Step 1 / 9
How long did you wait before being first contacted by a Symtrax representative?
Step 2 / 9
On a scale of 1 to 5, how would you rate the processing time for your request?
Very Long   Very Fast
Step 3 / 9
Has your problem been resolved?
Step4 / 9
Was your problem resolved in one call?
Step 5 / 9
On a scale of 1 to 5, how would you rate the performance of our remote solution?
Not smooth   Very smooth
Step 6 / 9
On a scale of 1 to 5, how would you rate your discussion with our Solution Engineer?
Not satisfied   Very satisfied
Step 7 / 9
On a scale of 1 to 5, how likely are you to recommend our company’s customer service?
Would not recommend   Would recommend
Step 8 / 9
Overall, on a scale of 1 to 5, how satisfied are you with Symtrax customer service?
Not satisfied   Very satisfied
Step 9 / 9
Thank you
Your opinion is precious we will take it into account,
all you have to do is validate
↓