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Manage all types of electronic signatures with Compleo Hybrid

Compleo Hybrid offers e-signing workflows to accommodate various types of signatures, including electronic signatures, digital signatures, or a combination of the two. Each e-signature workflow is customized to match necessary security requirements based upon process enrichment.

For each e-signing process, traceability and security are handled all the way from business document creation with the ERP, CRM, or BPM, to distribution and storage using final signed PDF. This procedure can include both internal users and external signers. Furthermore, Compleo Hybrid’s Robotic Process Automation (RPA) regulates business document workflows through various e-signing steps.

Compleo Hybrid modules offers e-signing features per category


(by degree of authenticity in the e-signer’s identity)


Standard Signature

Recording the intent to sign

  • E-signers enter details regarding identity, such as name and title, and insert a drawing or scanned signature.
  • This information is included in the PDF and confirms the intent to sign.

Reinforced Standard Signature

Recording the intent to sign and multiple pieces of evidence to prove the e-signer’s identity

  • WebSign goes further by tracking e-signature data, such as email addresses, cell phone numbers, IP addresses and GPS locations of the devices used to sign.
  • All such details are used as proof of e-signer’s identity. This guarantees document validity and integrity when included and sequenced as a log file in the sealed document, using a digital certificate and a timestamp.

Advanced Signature

Using a digital certificate containing identity details of the e-signer

  • All Compleo modules may include digital certificates in the e-signing process.
  • A digital certificate may be acquired with declarative information regarding identity without further verification.
  • For this class of signature, there is no pre-requisite regarding quality of certificate.

Qualified Signature

Uses a qualified digital certificate delivered by a trusted third-party and associated with qualified physical device, i.e. USB or HSM

  • The e-signer uses a qualified digital certificate delivered by a trusted third party, verifying the signer’s identity. This qualified digital certificate is valid only when accessed on its original device, such as USB key or HSM.
  • If this device is a USB key, Compleo Remote Agent handles the e-signature through the open user session.
  • If support is on HSM, a hardware specific driver is directly called from Compleo Layout or Compleo Designer for the e-signature.

Compleo Hybrid e-signing benefits

  • Easy integration: Without changing your existing process, Compleo Hybrid grabs trade or commercial documents as soon as they’re released and launches the e-signing process. Compleo introduces new steps into your existing business documents workflow without disruption.
  • Process flexibility: Your e-signature architecture can include multiple internal users, connected by LAN or VPN, as well as external users that aren’t connected on a corporate network or pre-registered, all within the same automated workflow.
  • Handle documents as-is: No change is needed to submit existing business documents for e-signing. Compleo Hybrid handles documents in their original formats and gives e-signers the choice of where to position their signature.
  • Full workflow automation: Secured connectors pull documents into the SaaS and/or through an internal e-signing workflow. In addition, these connectors inform e-signers, apply electronic or digital signatures, distribute and store the final completed document, either on-premises or on a chosen cloud platform.

Cf : Blog “Electronic signature or digital signature: Which is best for your business case?